How Can I Track Orders / Get Help
**📞 All Avroy Shlain Relationship Contact Details 📞**
*To track your orders, please check if you received an SMS from Aramex or if its Fast Way*
For Aramex, please have your tracking number received by SMS with you when contacting the couriers directly below.
Call 0114573000
Go to their Website: https://www.aramex.com/za/en/track/shipments
Chat with Aramex Customer Support: Chat to an agent online Here >>> https://www.aramex.com/za/en/support/help-center/customer-support
*Fast Way Courier*
Have your tracking number with you that starts with AZDir, you would have received an sms.
Contact Hester with your account number and order number.
Call Head Office 0860 114 182 /011 655 3500
Email: hester.smit@avroyshlain.co.za
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**Call (Avroy Shlain Head Office Call Centre for all queries):**
0860 114 182 ☎️011 655 3500
**Email (for all general queries):** Make sure to have your account details with you when enquiring. Give as much info as possible.
📧 hester.smit@avroyshlain.co.za
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**WhatsApp the Person Who Signed You Up, or Contact Us:**
- **Area Manager: Liza Truter**: 065 367 6112 📞
- **Area Distributor: Sariana**: 083 294 8752 📞
**Payment Queries** (all queries relating to your payments, account balance, commission, etc.):
- mariette.devilliers@avroyshlain.co.za 📧
**To Update Your Personal Details** (like cell phone number and delivery address):
- You can update your details on your online account when you log in. Ask if you need help. 🖥️
- csdhelpdesk@avroyshlain.co.za 📧
- hester.smit@avroyshlain.co.za 📧
**All Queries** (product complaints, code queries, stock):
- Please refer to CSD: csd.helpdesk@avroyshlain.co.za or csd.servicedesk@avroyshlain.co.za 📧
**IT-Related Queries**:
- Refer to the IT group or email jeremy.odendaal@avroyshlain.co.za 📧
**Supply Chain Queries**:
- Please refer to CSD or email kione.chetty@avroyshlain.co.za 📧
**Specific PRODUCT Questions or Complaints** (when you receive damaged products, damaged watches not working after a month, bags breaking after a few days, etc.):
- csdhelpdesk@avroyshlain.co.za 📧
- hester.smit@avroyshlain.co.za 📧
**Extra Information: **
**WhatsApp AVROY SHLAIN Head Office Directly**: 0791875269
Use their self-help menu and follow the steps on the automated response. 📲
**AVAILABLE ON AVROY SHLAIN WHATSAPP: **
- Place an Order/Cancel an Order or Check Stock 🛒❌📦
Hope this helps! 😊
