Delete or Change an Order
Read this carefully before you do anything 
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Important Rule First You Cannot Edit or Add to an Order 
You cannot add items, change quantities, or edit anything on an existing order. You must delete and re-order.
Option 1 — Call or Email Head Office
Always have your account number AND order number ready before you call or email. 
Option 2 — WhatsApp Chat Bot WhatsApp
The WhatsApp Chat Bot can also help you place an order or check stock — very handy!
Check the PDF instructions from your leader for the exact WhatsApp number and step-by-step guide.
Option 3 — Once You're a Junior Manager
Another great reason to work towards becoming a Junior Manager — more control over your own business! Quick SummaryCannot edit, add to, or change an order — ever.Can only delete an order before it is paid.Call or email head office with your account & order number.WhatsApp the Avroy Shlain Chat Bot from your registered number.As a Junior Manager you can delete orders yourself through your account.
Important Rule First You Cannot Edit or Add to an OrderOnce an order is placed, nothing can be changed, added or edited.
The only option is to delete the whole order and start again.
And that is only possible before it is paid.
Only delete BEFORE payment Once you have paid, the order cannot be cancelled or changed.
You cannot add items, change quantities, or edit anything on an existing order. You must delete and re-order. Option 1 — Call or Email Head OfficeAlways have your account number AND order number ready before you call or email.Call Head Office
Email Head Office
Option 2 — WhatsApp Chat Bot WhatsAppAvroy Shlain Chat Bot Place, cancel or check stock
1
Open WhatsApp on your phone
2
Message Avroy Shlain from the number registered on your account Use the number linked to your Avroy Shlain account — not just any number
3
Follow the Chat Bot instructions to cancel your order
The WhatsApp Chat Bot can also help you place an order or check stock — very handy!Check the PDF instructions from your leader for the exact WhatsApp number and step-by-step guide. Option 3 — Once You're a Junior ManagerGood News When You Level Up! 
As soon as you qualify as a Junior Manager,
you will be able to delete orders yourself
directly through your own account — no need to call anyone!
you will be able to delete orders yourself
directly through your own account — no need to call anyone!
Another great reason to work towards becoming a Junior Manager — more control over your own business! Quick SummaryCannot edit, add to, or change an order — ever.Can only delete an order before it is paid.Call or email head office with your account & order number.WhatsApp the Avroy Shlain Chat Bot from your registered number.As a Junior Manager you can delete orders yourself through your account.Need Help? Just Ask!
Contact head office or your leader —
we are always here to help you. 