How your Avroy Shlain Account Works (PRE-PAYMENT)
What this means:
You pay the discounted consultant amount upfront
Orders are ONLY packed and dispatched after payment is received by Head Office
Stock is not reserved permanently until payment is made
Orders on Hold
When you submit an order, it goes on hold
Orders stay on hold until the 2nd of the following month
Sometimes Head Office sends a message saying the order will be deleted
If you receive a deletion message, you must:
Make payment immediately
OR
The order will be deleted and stock released
Very Important to Know
If an order is deleted and you pay after deletion, stock is not guaranteed
Always confirm the order is still on hold before paying (especially at month-end)
Best Practice (Strongly Recommended)
Collect customer payment first
Then submit your order
Then pay Head Office
This protects your cash flow and secures stock.
Key Reminder
Pre-payment accounts mean:
No payment = no dispatch
Payment = order packed & sent
FAQ – PRE-PAYMENT ACCOUNTS
Why do we have pre-payment accounts?
All consultants now work on pre-payment accounts due to past unpaid accounts.
Credit accounts are no longer issued.
What if I can’t pay upfront?
You still have options: Place smaller orders Pay on payday, then pay yourself back when customers collect Use the 50% deposit method (you add the balance, customer pays on delivery)
How to get customers to pay upfront
Explain that orders are only sent once paid Be consistent & professional Give receipts Keep customers updated on their order Offer EFT / mobile payment options
Important to remember
If a customer pays the full amount into your Avroy Shlain account, it reflects as credit at checkout Transparency builds trust and protects your income 
If you want it even shorter (pin-message style), here’s an ultra-short version:
PRE-PAYMENT ACCOUNTS
All accounts are pre-payment Orders only ship once paid Use small orders or 50% deposits if needed Customer payments reflect as credit in your account Clear communication = smoother sales
