How Your Account Works
Pay-As-You-Go/Pre-Pay Account
- Share the pdf WhatsApp brochure to all people, collogues and friends, family you know. You will receive orders from customers, ask them to pay upfront or give a deposit.
- You place your order & receive an SMS notifying you of how much to pay
- Once payment is received by AVROY SHLAIN, your order will be invoiced and dispatched.
- Manage your account by ordering weekly. You can order as your customers pay you but remember orders only stay on hold for 10 days including Saturdays and Sundays. Thereafter if not paid within 10 days, its deleted.
- If you order R750 or less your delivery fee will be R80, if you order R750 or more than your shipping will only be R25 and you will get the following month brochure free.
- Brochures for the following month can only be ordered from the 18th of the current month. I suggest either ordering first two weeks for big specials so that you don't miss out on specials and then there after order again if you have to order brochures. If you only have one smaller order, order after the 18th then you can add brochures too. After all that is your store for all the products you can offer them.
- For URGENT orders and for customers NOT NEAR you, send them your online store link so they can order directly online. See the lesson about opening your online store later in this course.
FAQ
Why did I qualify for a Pre-Payment Account?
We all have pre-payment accounts, due to fraud and accounts not being paid Avroy Shlain had to make changes since last year. Beauty Advisors who signed up long ago may still have credit account, but they do not grant them anymore.
What if I cannot pay up front?
You can always place small orders just for yourself and customers who don’t mind paying up front Or pay out of your own pocket on pay day then just when you deliver to your customers pay back yourself. You can also ask your customers for a 50% deposit then you add the other 50%, when you deliver the products to them they pay you the rest.
Struggling to get customer payments upfront? Here are some tips to help your business and income grow:
1. TRANSPARENCY: Explain why upfront payment is necessary, like having pre-pay accounts that don't send orders unless fully paid.
2. BUILD TRUST: Consistency is key. Deliver on your promises so customers feel comfortable paying in advance.
3. INCENTIVES: Reward loyal clients with free samples or small gifts—they might order more next time!
4. TESTIMONIALS: Share positive experiences from customers who paid upfront and received their products without issues.
5. FREQUENT UPDATES: Keep customers informed about their order status and specials. Notify them when payment is received and when the order is shipped.
6. PROFESSIONALISM: Provide a receipt immediately after receiving payment. This reassures customers their money is being handled properly.
7. MULTIPLE PAYMENT OPTIONS: Offer various methods like bank transfer, mobile payments, and online payment gateways.
8. PERSONAL TOUCH: Establish a personal connection with customers. Use friendly interactions and follow-ups to build trust.
9. TOP TIPS: Encourage customers to order from next month's brochure with this month's salary. Check stock before taking money and place orders promptly.
REMEMBER, if your customer pays the full amount into your Avroy Shlain account, the money will be in your account as credit when checking out. Earn their trust, show them your payment card from Avroy Shlain, and give them your account number and Head Office contact details.
Implementing these strategies can help you secure upfront payments while maintaining customer trust.
